 |  What payment methods do you accept?
How much do you charge for shipping and handling?
How do I get my tracking number?
Is the ordering process secure?
Is my order subject to sales tax?
After I have placed my order, can I check the status on it?
How can I check out my order by phone ?
What is your return policy?
How can I delete an unwanted item from my shopping cart?
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|  What payment methods do you accept?
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| We accept VISA, MasterCard, American Express, Discover Card, PayPal, wire transfers, Bill Me Later®, Google Checkout & eBillme and money orders. |
| How much do you charge for shipping and handling?
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| You could easily see an estimate of how much your shipping charges would be by adding an item to the shopping cart and entering your shipping zip code.
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| How do I get my tracking number?
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| Once your order has been shipped, you will receive an email to the address you have provided us within 24 hours with the tracking information. If you need more information on your order, please call us at 020 3445 0383 or contact us by email for assistance. Please be advised that for security reasons, we can only email tracking information to the email address on file with your order. |
| Is the ordering process secure?
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| YES! Our website uses the latest 128-bit encryption technology to protect your personal information. Our ordering process is totally secure from beginning to end. |
| Is my order subject to sales tax?
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| Only orders that are shipped to addresses in Europe are subject to state sales tax. Sales tax is charged on the products purchased and also on the shipping and handling amount. |
| After I have placed my order, can I check the status on it?
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| YES. Our site features live online order tracking. If you've ordered from FranceNails by phone and did not receive an internet password from your agent, please call 020 3445 0383. |
| How can I check out my order by phone ?
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| Just call our dedicated check out desk from monday to friday at 020 3445 0383 (Toll Free Call). |
| What is your return policy?
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| Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, TigerDirect.com will accept qualified and conforming products for exchange or refund within 15 days of the original purchase date. |
| How can I delete an unwanted item from my shopping cart?
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| You can delete an unwanted item from your shopping cart by clicking the "Delete Item" icon located within the shopping cart at the far right of each row. If you want to delete all items from your cart, you need to press the "Empty Shopping Cart" button located under "Cart Tools." |
